A Fully Customizable Phone System, right at your finger tips.

Get the features and functionality you need for your business, Defero Limited provides a 100% customizable and built from the ground up PBX solution just for you and your business.

Hosted / Cloud PBX

Customizable solutions that will assist your business in communication more effectively, connecting those who matter inside and out.

Call Center Solution

Save more time, money and effort by using our hassle-free call center system to reach your business goals.

Int'l Phone numbers

We provide international phone numbers (DID) that utilize voice over IP and could either be toll/toll free.

PBX Services provided

Locations

PBX Phones

Deployed

1,100 +

Soft Phones

Deployed

180 +

Call Centers

Supported

What Our Clients Say About Defero

From the very outset, our choice to use Defero as our PBX provider proved to be the right one. Defero has been a great support in our push toward digitalization – from integrating with the traditional analog phone system to migrating us to an outsourced digitally-enabled BPO Centre - their technical expertise allowed them to deliver on our every request.

Simone Murdock Corporate Services and Client Experience Manager

“DeFero Ltd has provided JAMPRO with VOIP telephony services of for almost ten years and in that time, we have only experienced exceptional service and support. DeFero has not only provided us with very stable VOIP service, they have also given us excellent technical advice throughout the years as well as support whenever we decided to test out new features or devices even when DeFero knew that some of those projects would not result in income for them. They have really been an excellent partner and we unreservedly recommend them to anyone who may be seeking a partner to support them on their VOIP journey.”

Kwame Miller Manager | Management Information Systems

My legal firms have had the privilege of working with Defero limited for over 15 years, including its predecessor corporate entity. I have found service, competence and responsiveness exemplary. I am pleased to commend them to any firm that is in need of excellent telephony and technical support.

Gordon Brown Managing Partner

Defero Limited is one of those companies that provide an excellent PBX service. The knowledge and experience of their staff is very extensive, and their ability to devise and implement solutions is excellent. The fact that they build PBXs from scratch meant that they were able to adapt to my organization’s needs which were extensive and unique. Pair that with their detailed work, and you will experience a team that is very efficient. The few times any issues came up, their response times were quick and they always took the time to explain and deliberate on what needed to be done. I definitely recommend Defero as your PBX provider.

Errol Duhaney Director

Defero PBX Systems

Local and Cloud PBXs and their inherent voice over the Internet (VoIP) capabilities are revolutionizing the way businesses communicate globally.

Businesses which are seeking to invest in useful technology for long term advantages are turning to software PBXs.

Many companies which have adopted such systems are reaping significant reductions in both their capital and recurrent (long distance) telephony costs.

How Defero Does It

1 Consultation

We schedule a meeting with you to discuss your system needs, and how to efficiently improve your productivity.

2 Define Requirements

We visit the location(s) to assess what are the pre-requisites for the implementation of your PBX system.

3 Deliver your products

We handle all installation and deployment of the PBX system(s).

Key Benefits

Scalability and flexibility:

System and its features can be tuned and expanded through software modifications rather than changing or adding new hardware (unlike traditional systems which only provide closed “black boxes” and closed interfaces).

Virtual Office integrations:

Multiple offices operate one PBX unit at one location with extensions deployed at other locations. Remote extensions operate identically to those deployed at the principal office.

Affordable:

A customizable system that is aimed at reliability and dynamic benefits with significantly lower costs.

Cutting edge telephone system:

Operating on modern Internet protocols (IP) with exciting features for cost reductions and efficiencies.

Greater Choice of Telephone Protocols

Supports SIP, H.323, IAX, MGCP and traditional analog phones.

See Our Highly Scalable Call Centre Solutions

International Direct Inward Dialing (DID)

Are you trying to communicate to another person within your business but have to keep going through an automated phone menu or human receptionist every time you need to talk?

When you’ve had several calls with this person, you begin to get frustrated with the constant transfers and find yourself wondering why they can’t just call back. It’s very likely they did not enable their Direct Inwards Dialing service.

The Solution to this problem would be a Direct Inward Dialing (DID)

DID makes it possible for your company to set up a separate phone number that is exclusively for incoming calls.

Using a virtual number with DID allows companies to set up a variety of extensions that can be used in different situations. This can replace the reception desk and call forwarding, making your company’s office appear larger than it is.